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Most government agencies have dashboards. Most of those dashboards don't get used.
Not because the data is wrong. Not because they're hard to access. Because they answer questions nobody's actually asking. They show what data is available — not what decisions need to be made.
There's a difference between a dashboard that displays collections by month and one that answers: are we on track to hit budget targets, and where should enforcement focus next quarter? Same data, completely different utility. When that gap is wide enough, decision-makers stop opening the dashboard and go back to gut instinct, email chains, and spreadsheets.
The fix isn't a new platform. It's a different starting question: what decision are you trying to make, and what information would help you make it?
👉 Read the full article on the Trading Post
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